Book Now
+529848039844 / +52 9848592124/ Whatsapp+5219842079676
Book Now
+529848039844 / +52 9848592124/ Whatsapp+5219842079676
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Tips for your stay

  • Money exchange : It is recommended to change money at the bank or pay in dollars. It is not recommended to change money at airports. Also the purchases in the supermarkets can be paid with usd to very good change.


  • Taxis: It costs 45 pesos to the center of Playa del Carmen, as long as you take them on the street, if we ask for a taxi to pick you up at the hotel the price goes up a bit. Taxi phone numbers are: 9848773859 and 9848773860, we can gladly request a taxi for you at any time just remember that the reception is open from 7am to 12 midnight.


  • Laundry: We have a cheap laundry service, laundry is washed with a good quality soap including softener, drying and folding, your clothes will be returned to your room the next day at the time of Cleaning. You must leave it at reception, the cost is 18 pesos per kg. We ask all our customers to separate anything that may lose color.


  • Physicians: In case of mild illness it is recommended to use the local doctor in similar pharmacies (4 blocks from the hotel, on Juárez Avenue) the visit costs 50 pesos. If you need a doctor visit, we coordinate for you. If you have an accident Costamed and Hospiten is covered by most insurance, but we recommend asking first!


  • Electricity: Current voltage in Mexico is 110 Volts, most computers, telephones and cameras can be charged with both 110 and 220, we have adapters available at a price minimum.


  • TV: We do not have televisions in our B & B rooms, but we have just installed small TVs in our studio suites and other larger ones in our apartments with cable and dvd player so our Guests can watch a DVD from the library we have, free of charge at the reception.


  • Cinemas: We have 2 cinemas in Playa del Carmen: one in the Mayan Plaza: Cinemex and another in Plaza Las Américas Cinépolis. There is also a open-air cinema in Parque La Ceiba one block from reception every Friday :-)


  • Security: Our area is very safe, for walking and parking, but we recommend that you do not leave anything in sight inside your vehicle, in all of Playa del Carmen, Mexico and the rest of the world. Parking is only available to our guests of the "apartments" building upon request and availability.


  • Check In: ​​ It is made at 2:00 pm in the afternoon, if you are going to arrive earlier please let us know to see if it is possible, your room / studio / apartment is ready we will gladly deliver it.


  • Check Out: It is done at 11.30 if you want to stay longer you can with a cost of 50 pesos per hour (100 pesos per hour in our two bedroom / two bathroom apartments) only until 1.30 of this hour should be asked for availability and cost.


  • We can gladly store suitcases in case you require it (before check in or after check out) we have a bathroom for our guests to use, so we can not change, but we do not have showers at the moment.